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Call Center Agents Are Needed at Nedbank

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Call Center Agents Are Needed at Nedbank

Call Center Agents Are Needed at Nedbank. Nedbank is seeking Call Centre Agents to join its dynamic team in Johannesburg, ZA. If you have a passion for customer satisfaction and meet the qualifications, apply before March 9, 2024.

Check Also: ZA Student Portal

Responsibilities of a Call Centre Agent at Nedbank

  • Answering client calls and providing accurate information about products and services.
  • Generating leads and offering tailored solutions.
  • Escalating unresolved queries to management and ensuring follow-up.
  • Adhering to schedules, targets, and service level agreements.
  • Participating in culture building and corporate social responsibility activities.
  • Staying updated with industry changes and risk standards.

Minimum Requirements

  • NQF Level 4 or higher in Banking, Sales, Marketing, or a related field.
  • Minimum FAIS 120 Credits.
  • 1-2 years’ sales experience in a Contact Centre or Banking environment.
  • Clear ITC and Criminal Record required.
  • Basic computer knowledge.
  • Good command of English, both written and spoken.
  • Basic numerical ability.

Additional Requirements

  • Excellent communication, people, and problem-solving skills.
  • Willingness to work an eight-hour shift, weekends, and public holidays if needed.
  • Knowledge of administrative procedures, regulatory requirements, relevant software, and banking procedures.

Join Nedbank and grow your career in the banking industry. Apply now and be part of a team committed to excellence!

Conclusion

Ready to embark on a rewarding career? Apply by March 09, 2024, and join us in delivering unparalleled customer service.

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Jobs

South Africa Top In-Demand Jobs For 2024

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South Africa Top In-Demand Jobs For 2024

South Africa Top In-Demand Jobs For 2024. South Africa job market offers exciting opportunities, but navigating it can be tricky. To help you land a fulfilling and well-paying position, the Higher Education Department has compiled a list of the most in-demand jobs.

Check Also: ZA Student Portal

The Current Job Market

The South African job market is dynamic and ever-changing. Finding a role that aligns with your skills and interests while offering good growth prospects can feel overwhelming.

Challenges Faced

South Africa job market faces a double challenge: slow economic growth limiting job creation and a mismatch between skills and industry needs. This “skills gap” is evident in the high graduate unemployment rate, according to the Department of Higher Education and Training (DHET).

The National List of Occupations in High Demand (OIHD)

The DHET’s National List of Occupations in High Demand (OIHD) is a key weapon in this fight. Published annually, the OIHD identifies occupations experiencing a surge in job openings and competitive salaries.

Impact and Solutions

This information helps bridge the gap by guiding graduates and directing resources, ensuring graduates have the right skills for the job market.

Most In-Demand Careers In South Africa Now

Business

  • Management: Logistics Managers, Road Transport Managers, Warehouse Managers, Fleet Managers, Airport or Harbour Managers, Health Service Specialized Clinic Managers, School Principals, College Principals, Retail General Managers, Facilities Managers, Call or Contact Centre Managers
  • Finance: Financial Managers, Accountants, Tax Professionals, Financial Investment Advisors, Management Accountants, Business Development Officers, Internal Auditors
  • Human Resources: Skills Development Practitioners, Human Resource Advisors, Training and Development Professionals
  • Marketing & Sales: Marketing Practitioners, Communication Coordinators, Sales Representatives

Information Technology (IT)

  • IT Specialists: ICT Systems Analysts, Data Scientists, Software Developers, Web Developers, Database Designers and Administrators, Systems Administrators, Computer Network and Systems Engineers, ICT Security Specialists
  • Technicians: ICT Support Services Managers

Engineering

  • General: Industrial Engineers, Industrial Engineering Technologists, Production Engineering Technologists
  • Civil: Civil Engineers, Civil Engineering Technologists
  • Environmental: Environmental Engineers, Environmental Scientists, Water Quality Analysts
  • Electrical: Electrical Engineers, Electrical Engineering Technicians
  • Mechanical: Mechanical Engineers, Mechanical Engineering Technicians
  • Other: Chemical Engineers, Mining Engineers, Metallurgical Engineers, Biomedical Engineers

Healthcare

  • Medical Professionals: General Medical Practitioners, Medical Specialists, Nurses, Pharmacists, Physiotherapists
  • Allied Health: Occupational Therapists, Speech Therapists, Audiologists

Education & Training

  • Teachers: FET Phase Teachers, Senior Phase Teachers, Foundation Phase Teachers, Intermediate Phase Teachers
  • Trainers: Education or Training Advisors, ICT Trainers

Science & Research

  • Natural & Physical Scientists: Chemists, Geologists, Geophysicists, Hydrologists, Actuaries, Mathematicians, Statisticians, General Biologists, Biochemists, Biotechnologists, Zoologists
  • Agricultural Scientists: Agricultural Consultants, Agricultural Scientists, Wine Makers, Food and Beverage Scientists

Other

  • Quantity Surveyors
  • Urban and Regional Planners
  • Transport Analysts
  • Surveyors
  • Architects
  • Fashion Designers
  • Industrial Designers
  • Lawyers (Attorneys & Paralegals)
  • Social Workers
  • Editors & Writers (Book/Script Editors & Technical Writers)
  • Translators & Interpreters
  • Pilots
  • Commercial Sales Representatives
  • Property Managers
  • Chefs
  • Graphic Designers (included under Camera Operator)

Whether you’re a seasoned professional or a fresh graduate, this information will equip you to make informed decisions about your future career path.

Conclusion

Staying abreast of the current job market trends and aligning your skills with in-demand careers is crucial for success. Whether you’re entering the workforce or seeking a career change, these insights can guide you towards fulfilling and lucrative opportunities in South Africa.

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