Connect with us

Leadership

Customer Service Learnerships with Capita

Published

on

Customer Service Learnerships with Capita

Customer Service Learnerships with Capita. Capita, a leading IT services and consulting company, is offering an exciting opportunity for individuals interested in customer service. Based in Cape Town, Capita is known for being a highly desirable employer in the region.

Location :Cape Town

Check Also: ZA Student portal

Customer Service Learnerships 

As a participant in the customer service learnership program, you will be responsible for addressing customer issues and concerns, ensuring they are handled efficiently and effectively. This role may also involve coaching others and assisting in resolving escalated complaints in accordance with company policies and legal requirements.

Responsibilities Learnerships with Capita

  • Achieve customer and client KPI targets across multiple communication channels, while adhering to data protection legislation.
  • Provide an excellent customer experience by delivering a customer-focused service and managing complaints to a satisfactory conclusion.
  • Respond to all customer contacts, both internal and external, through various channels.
  • Accurately capture and enter data into relevant systems.
  • Support the Team Leader by mentoring and assisting team members to improve customer satisfaction and efficiency metrics.

HOW TO Apply Customer Service Learnerships with Capita

  1. Visit Capita Careers Page: Go to Capita’s official website and navigate to the careers section. Look for any information related to the learnership program.
  2. Search for the Learnership: Use the search or job listing feature on the careers page to find the specific learnership opportunity.
  3. Read the Job Description: Review the job description and requirements carefully to ensure you meet the criteria for the learnership.
  4. Create an Account or Log In: If required, create an account on Capita’s careers portal or log in if you already have one.
  5. Complete the Application Form: Fill out the application form with accurate and up-to-date information. Be sure to include any required documents or certifications.
  6. Submit Your Application: Once you have completed the form, submit your application online through the careers portal. Make sure to double-check all information before submitting.
  7. Follow Up: After submitting your application, you may want to follow up with Capita to inquire about the status of your application or to express your continued interest in the learnership.
  8. Prepare for Interviews: If your application is successful, prepare for any interviews or assessments that may be part of the selection process. Be ready to discuss your skills, experience, and why you are interested in the learnership.
  9. Acceptance and Onboarding: If you are selected for the learnership, you will receive an offer from Capita. Follow the instructions provided for accepting the offer and prepare for the onboarding process.
  10. Begin Your Learnership: Once onboarded, you can begin your learnership with Capita, where you will receive training, mentorship, and hands-on experience in customer service.

Remember to check Capita’s careers page regularly for updates on the learnership program and other job opportunities.

Conclusion

This customer service learnership with Capita offers a valuable opportunity to gain practical experience in a dynamic and customer-focused environment. Join Capita and embark on a rewarding career path in the IT services industry. Apply now to start your journey with Capita!

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Leadership

AngloAmerican Offers Plant Learnerships

Published

on

AngloAmerican Offers Plant Learnerships

AngloAmerican Offers Plant Learnerships. If you are looking for a Learnership opportunity at a major international mining company, then Anglo American Platinum has an exciting opportunity for you. The Plant Learnership Training Programme offers a 2-year experiential learning opportunity at Sishen mine.

Check Also: ZA Student Portal

About Anglo American

Anglo American is a global diversified mining business with a portfolio of world-class mining operations. Our operations provide the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move, and market our products to customers around the world.

About Anglo Platinum

Anglo Platinum is a division of Anglo American that mines, processes, and refines the entire range of platinum group metals (PGMs), including platinum, palladium, rhodium, ruthenium, iridium, and osmium. As the world’s leading primary producer of PGMs, our products have a range of specialized applications that improve lives across the world – from vehicle fuel cells to jewelry; dentistry to glassmaking; pacemakers to petroleum refining.

Learnership Details

  • Company: Anglo American Platinum
  • Programme: Plant Learnership Training Programme
  • Duration: 2 years
  • Location: Sishen mine

Requirements

  • Senior certificate Grade 12 with maths literacy or maths
  • Must pass a medical assessment before the learnership commences

Conclusion

Don’t miss this opportunity to kickstart your career with Anglo American Platinum. Apply now for the Plant Learnership Training Programme and embark on a journey of learning and growth in the mining industry.

Apply now and take the first step towards a rewarding career with Anglo American Platinum.

Continue Reading

Trending