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SASSA Reconsideration Application Process And Status Check 2024



SASSA Reconsideration Application Process And Status Check 2024

SASSA Reconsideration Application Process And Status Check 2024. Have you applied for an SASSA SRD grant and been denied? Don’t worry, you can get your application reconsidered for approval. SASSA has a process in place for applicants who believe their rejection was a mistake, allowing you to apply for SASSA reconsideration.

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SASSA Reconsideration

If you strongly believe that your R350 grant was unfairly declined and you are eligible for the grant, you must apply for reconsideration. In this article, we will cover the complete procedure for applying for reconsideration, making your case stronger, and maximizing the chance for your grant to be approved.

SASSA Reconsideration Appeal Step-by-Step Process to Submit

SASSA has made the appeal process easier so that anyone whose grant is rejected can benefit from it and apply for reconsideration easily. There are two official channels to apply for reconsideration: online and offline. We will explain both ways in detail so you can choose the one that suits you best.

Submitting Reconsideration Request Through SASSA Website

We recommend applying for reconsideration online as it is the most convenient way. Follow these easy steps to submit a reconsideration request online through the SASSA website:

  1. Visit the Social Development Website: Go to the official Social Development reconsideration website at
  2. Enter Your ID And Phone Number: Enter your South African ID number and the phone number you used to submit your SRD grant application.
  3. Complete the OTP Verification Process: Click on the “send pin” button. A verification OTP code will be sent to your registered mobile number. Enter that OTP code into the website screen.
  4. Navigate to Reconsideration Page And Select the Month: Select the month for which you want to apply for reconsideration.
  5. Provide the Reason and Supporting Documents: Enter the reason why you are applying for reconsideration and attach any supporting documents.
  6. Submit the Form: Submit the reconsideration request form after providing the reason and attaching the supportive documents.
  7. Wait For the Decision: Wait for up to 60 to 90 days for SASSA to make the final decision.

Applying For Reconsideration By Visiting The SASSA Office

Alternatively, you can submit your reconsideration request by visiting the SASSA office. Here is the step-by-step process:

  1. Gather Required Documents: Gather all necessary documents, including your initial SASSA application and supporting documents.
  2. Locate Your Nearest SASSA Office: Find your nearest SASSA office and confirm their opening hours.
  3. Visit the SASSA Office: Visit the office during their open hours and ask for the reconsideration form.
  4. Fill Out the Reconsideration Form: Complete the form with your information and attach supporting documents.
  5. Obtain the Receipt of Confirmation: Submit the form and receive a receipt of confirmation.
  6. Wait for the Outcome: Wait up to 90 days for your reconsideration request to be processed.

SASSA SRD Reconsideration Status Check

After applying for SASSA reconsideration, you must check your SASSA status regularly to stay updated on your application progress. Your grant reconsideration application may take up to 90 days to be reviewed and approved. You can check your SASSA reconsideration status online for R350 grant by using the following methods:

  1. Check SASSA Reconsideration Status using SGSC (SASSA Grant Status Check) Website: Go to and provide your South African ID number and the phone number you used to apply for reconsideration.
  2. Check the Reconsideration Status From the SASSA Website: Visit and provide your South African ID number and the phone number you used for your reconsideration application.


Applying for SASSA reconsideration is an easy process. If your SASSA SRD grant is declined, simply follow the guide provided in this article to submit your reconsideration application. Apply online from the SASSA website or visit your nearest office in person. Provide your complete information and submit as many supportive and relevant documents as possible to increase your chances of being approved.

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SASSA SRD Grants Approved Without Payout Date



SASSA SRD Grants Approved Without Payout Date

SASSA SRD Grants Approved Without Payout Date. Millions of people have been approved for a R370 grant payment this month. However, not all of those approved for an SRD grant payment have a payment date.

The South African Social Security Agency (Sassa) has revised why approved Social Relief of Distress (SRD) grant beneficiaries do not have a payment date. Not having an SRD grant payment date essentially means they will not receive their R370 grant payment.

Check Also: ZA Student Portal

Reasons for Missing Payment Dates

Sassa said two main reasons could be behind beneficiaries not having a pay date. This includes incorrect or outdated information.

Missing or Incomplete Banking Information

SASSA grant applicants who haven’t provided any banking details on the SASSA SRD website will not be included in the scheduled payments.

Beneficiaries can rectify this by taking immediate action and updating their bank details on the website.

Postbank Account Request

Previously, Sassa offered to open Postbank accounts for beneficiaries. However, this service is no longer available.

SRD grant applicants who requested this option are advised to either open an account with Postbank themselves and update SASSA with the new details or open an account with a different bank and provide those details to Sassa for SASSA  payment processing.

Cash Send Payment Issues

Beneficiaries who opted for cash send/mobile money payouts and haven’t received their grant might be facing a verification challenge.

SASSA requires beneficiaries’ ID numbers and cellphone numbers to match. Not providing a valid cellphone number will result in delayed R370 grant payments. Beneficiaries are encouraged to provide alternative banking details to facilitate a smooth transfer of the grant amount.

Still No Pay Date For SRD Grant?

Beneficiaries who are approved but haven’t received a payment date and fall outside of the categories mentioned above are encouraged to contact the Sassa Customer Care Call Centre at 0800 60 10 11 for further assistance and investigation.


While the approval of the SRD grant brings relief to many individuals and families in need, the absence of a payment date can be concerning. By understanding the reasons behind this issue and taking proactive steps to update information or seek assistance from Sassa.

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