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SASAA Status Referred And Meaning



SASAA Status Referred And Meaning

SASAA Status Referred And Meaning. No matter what type of SASSA grant you are applying for, encountering a SASSA-referred status issue in your grant application journey is common. However, there no need to panic.

There is no doubt that this is a little problem many SASSA applicants face, but it can be solved with patience and some of your time. This situation can be resolved on your own without the help of a third party advisor or consultant.

Referred status is clearly displayed and easy to identify, you see a highlighted referred status when entering your phone number and ID.

Check Also: ZA Student Portal

What Does SASSA Referred Status Mean?

A SASSA referred status indicates that SASSA has held your application for further authentication and verification. This process typically lasts for around 90 days, sometimes longer. During this period, the SASSA team reviews your financial status and other dealings to determine your eligibility for the specific grant.

Possible Reasons for SASSA Referred Status

Receiving a referred status does not always imply that you made an error. Here are some common reasons why you might be facing a referred status:

  1. Missing Documents: Failure to submit all required documents with your application can result in a referred status. If this is the case, you will be notified by SASSA to provide the missing document.
  2. Duplication of Name: If there are other applicants with the same first and second name as yours, it can lead to authentication issues and a referred status. This is not due to your mistake but rather a result of the large number of applications received.
  3. Missing or Incorrect Phone Number or ID: Providing an incorrect phone number or ID card number, or leaving these fields empty, can lead to a referred status. Ensure that all details provided are accurate and specific.
  4. Multiple Applications: Submitting multiple applications with different details can lead to a referred status and may result in the rejection of your application.
  5. Inappropriate Activity: Any indication of fraudulent activity or inappropriate behavior can lead to a referred status or outright rejection of your application.
  6. Confirmation Delay: If SASSA needs more time to verify your income or assets, your application may be held for further investigation, leading to a referred status.
  7. Banking Details Change: Providing incorrect banking details or attempting to change your SASSA banking details without proper verification can result in a referred status.

How to Resolve SASSA Referred Status Problem

If SASSA has notified you of the specific issue with your application, correct it accordingly. If you have not been notified, you can contact the SASSA team directly using their official contact details:

  • Phone: 0800 601 011
  • Email:
  • WhatsApp: 082 046 8553


Ensure that you follow all application steps correctly to avoid encountering a referred status in the future.

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Appeals For May 2024 SASSA Grants R370



Appeals For May 2024 SASSA Grants R370

Appeals For May 2024 SASSA Grants R370. Every month, thousands of South Africans apply for the Social Relief of Distress (SRD) grant, provided by the South African Social Security Agency (Sassa). While many applications are successful, some are unfortunately rejected. If your application for the R370 Sassa grant for May 2024 has been turned down, don’t lose hope – you have the option to appeal.

Check Also: ZA Student Portal

The South African Social Security Agency (Sassa)

distributes several permanent grants aimed at assisting financially vulnerable people living in South Africa. Grants include the Older Persons pension grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top-Up, and Grant-in-aid. Since 2020, Sassa has also provided the Social Relief of Distress (SRD) grant to unemployed individuals.

The initial value for the SRD grant was R350 per month. In March 2024, the Finance Minister announced an increase, setting the value at R370 per month, effective since 1 April.

SRD grant applications are accepted monthly. Some R370 Sassa grant applications will be rejected, prompting Sassa to allow rejected applicants to submit a Sassa appeal.

The R370 SRD Grant

Initially set at R350 per month, the SRD grant saw an increase in March 2024, with its value now standing at R370 per month, effective from April 1.

Submitting an SRD Grant Appeal Application

If your application for the R370 Sassa grant has been rejected, you have the option to appeal. Follow these steps to lodge an appeal:

  1. Visit the SRD grant appeals Sassa website.
  2. Click on the green bar labeled ‘click here to lodge an appeal or check Sassa appeal status’.
  3. Enter your ID number and cellphone number.
  4. Click ‘send pin’ and wait for the verification pin to arrive via SMS.
  5. Enter the pin and click ‘submit’.
  6. Select the month you are appealing for and choose the reason for your appeal from the drop-down menu.
  7. Click ‘submit’.

Tracking Your Sassa SRD Grant Appeal Status

After submitting your appeal, it’s essential to track its status. Follow these steps:

  1. Visit the Sassa Appeals Website.
  2. Enter your ID number and telephone number.
  3. Click ‘track appeal’.

Alternatively, you can inquire about your appeal status by calling the Sassa Call Centre at 0800 601 011.

Don’t be disheartened if your initial application is rejected. By following the appeal process, you stand a chance of receiving the much-needed financial assistance provided by the R370 Sassa grant for May 2024. Stay informed and persistent throughout the process to ensure your appeal receives the attention it deserves.


The ability to appeal a rejected R370 SASSA grant application offers hope to those in need. By following the simple steps outlined, applicants can potentially secure the financial assistance they require, ensuring their well-being during challenging times.

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