Connect with us


Sassa Releases Schedule For Cash Pay Points Closures



Sassa Releases Schedule For Cash Pay Points Closures

Sassa Releases Schedule For Cash Pay Points Closures .In a significant development at the close of 2023, the South African Social Security Agency (Sassa) has announced a major change that will impact beneficiaries who collect grants at Post Offices. The agency has now unveiled additional details regarding the cessation of cash payments at Post Offices.

Check Also:ZA Student Portal

The Decision and Timeline

Sassa disclosed that Post Offices will cease cash payments of Sassa grants to beneficiaries, as part of the broader initiative to phase out all physical Cash Payment Points (CPPs), including cash withdrawal services at Post Offices. This process is set to commence in January, extending through March 2024. Sassa has emphasized that this change will affect less than 2% of all Sassa social grant recipients.

Closure Schedule

Sassa has released a detailed schedule for the closure of 870 cash pay points across South Africa. The closures will be executed gradually, with the following breakdown by province:

  • Eastern Cape: 277
  • Free State: 26
  • Western Cape: 0
  • Gauteng: 6
  • Northern Cape: 13
  • North West: 96
  • Limpopo: 216
  • Mpumalanga: 53
  • Kwazulu-Natal: 183

Reasons Behind the Decision

The decision to discontinue cash payments at Post Offices stems from the financial challenges faced by the Post Office. With a staggering R6 billion loss over the past three years and a R2.2 billion loss in the 2022/2023 financial year, the Post Office is undergoing a business rescue plan. This plan involves closing 420 loss-making branches, retrenching 6,000 employees, and potentially receiving a R3.8 billion government bailout.

Alternatives for Beneficiaries

While cash withdrawals at Post Offices will no longer be an option, Sassa grant beneficiaries can still access their funds. They are encouraged to use their Sassa gold cards at ATMs or various retail stores, including Boxer, Pick N Pay, Spar, Shoprite, Usave, and Checkers.

Sassa Gold Card Validity

Addressing concerns about the expiration of Sassa gold cards, the agency announced earlier in the year that the validity of gold cards has been extended. This extension means that Sassa grant beneficiaries with expiring cards can continue to use them for Sassa grant payments.

Post Office Continued Services

Despite the closure of cash pay points, Post Offices will continue to offer non-cash services, including card reissuances, PIN resets, and statement printing.


In summary, the changes announced by Sassa signify a shift in the way social grant payments are made, with a focus on digital transactions and alternative cash withdrawal points for beneficiaries.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *


Appeals For May 2024 SASSA Grants R370



Appeals For May 2024 SASSA Grants R370

Appeals For May 2024 SASSA Grants R370. Every month, thousands of South Africans apply for the Social Relief of Distress (SRD) grant, provided by the South African Social Security Agency (Sassa). While many applications are successful, some are unfortunately rejected. If your application for the R370 Sassa grant for May 2024 has been turned down, don’t lose hope – you have the option to appeal.

Check Also: ZA Student Portal

The South African Social Security Agency (Sassa)

distributes several permanent grants aimed at assisting financially vulnerable people living in South Africa. Grants include the Older Persons pension grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top-Up, and Grant-in-aid. Since 2020, Sassa has also provided the Social Relief of Distress (SRD) grant to unemployed individuals.

The initial value for the SRD grant was R350 per month. In March 2024, the Finance Minister announced an increase, setting the value at R370 per month, effective since 1 April.

SRD grant applications are accepted monthly. Some R370 Sassa grant applications will be rejected, prompting Sassa to allow rejected applicants to submit a Sassa appeal.

The R370 SRD Grant

Initially set at R350 per month, the SRD grant saw an increase in March 2024, with its value now standing at R370 per month, effective from April 1.

Submitting an SRD Grant Appeal Application

If your application for the R370 Sassa grant has been rejected, you have the option to appeal. Follow these steps to lodge an appeal:

  1. Visit the SRD grant appeals Sassa website.
  2. Click on the green bar labeled ‘click here to lodge an appeal or check Sassa appeal status’.
  3. Enter your ID number and cellphone number.
  4. Click ‘send pin’ and wait for the verification pin to arrive via SMS.
  5. Enter the pin and click ‘submit’.
  6. Select the month you are appealing for and choose the reason for your appeal from the drop-down menu.
  7. Click ‘submit’.

Tracking Your Sassa SRD Grant Appeal Status

After submitting your appeal, it’s essential to track its status. Follow these steps:

  1. Visit the Sassa Appeals Website.
  2. Enter your ID number and telephone number.
  3. Click ‘track appeal’.

Alternatively, you can inquire about your appeal status by calling the Sassa Call Centre at 0800 601 011.

Don’t be disheartened if your initial application is rejected. By following the appeal process, you stand a chance of receiving the much-needed financial assistance provided by the R370 Sassa grant for May 2024. Stay informed and persistent throughout the process to ensure your appeal receives the attention it deserves.


The ability to appeal a rejected R370 SASSA grant application offers hope to those in need. By following the simple steps outlined, applicants can potentially secure the financial assistance they require, ensuring their well-being during challenging times.

Continue Reading