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When Will Post Offices Stop Paying Sassa Grants?



When Will Post Offices Stop Paying Sassa Grants?

When Will Post Offices Stop Paying Sassa Grants? .A significant announcement from the South African Social Security Agency (Sassa) and Postbank has revealed a major shift in the payment methods for Sassa grants. This change has raised questions among beneficiaries regarding the cessation of grant payments at Post Offices.

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The Landscape of Sassa Grants

Sassa disburses social grants to approximately 19 million financially vulnerable individuals on a monthly basis. This encompasses various permanent grants, such as the Older Persons pension grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top-Up, and Grant-in-aid.

Transition Away from Post Office Withdrawals

Traditionally, many grant recipients chose to collect their grants at Post Office branches for accessibility. However, a joint statement from Sassa and Postbank has outlined plans to phase out physical cash payment points (CPPs) at Post Offices. This transition, set to begin in January and conclude by March 2024, will impact Sassa grant beneficiaries.

Non-Cash Services at Post Offices

While cash withdrawal services will no longer be available at Post Offices, the statement clarified that the Post Office will still offer non-cash services such as card reinsurance, PIN resets, and statement printing.

Reasons Behind the Change

Financial Struggles of the Post Office: The decision to discontinue cash services at Post Offices is rooted in the financial challenges faced by the Post Office. Over the past three years, the institution has incurred a substantial loss of R6 billion, with a R2.2 billion loss in the 2022/2023 financial year.

Business Rescue Plan: As part of its business rescue plan, the Post Office plans to close 420 loss-making branches, retrench 6,000 employees, and potentially receive a R3.8 billion government bailout. The plan also involves phasing out revenue streams, including Over Counter (‘OTC’) payment services, which encompass SASSA and cash pay points (‘CPP”) payments.

Alternatives for Sassa Grant Beneficiaries

Withdrawal Options: While Post Offices will no longer provide cash withdrawal services, Sassa grant beneficiaries can still access their funds. They can use their Sassa gold card at ATMs or retail stores such as Boxer, Pick N Pay, Spar, Shoprite, Usave, and Checkers.

Sassa Gold Card Validity: Addressing concerns about the expiration of Sassa gold cards, it was announced earlier this year that the validity of these cards has been extended. Sassa grant beneficiaries with expiring cards can continue using them for grant payments beyond the initially set deadline of December 31, 2023.

Card Replacement and Communication: Sassa and Postbank will communicate the dates for replacing expired cards in due course. They assure beneficiaries that clients who did not change their payment methods will continue to receive their grants on their Sassa gold cards.


Changes in Sassa grant payments signal a shift away from Post Offices, driven by the Post Office’s financial struggles. Beneficiaries have alternative withdrawal options, ensuring continued access to funds.

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SASSA Confirms 2024 Grant Values



SASSA Confirms 2024 Grant Values

SASSA Confirms 2024 Grant Values. South Africa social security system supports over 18 million permanent grant beneficiaries, along with 8 million individuals benefiting from the Social Relief of Distress (SRD) grant. In April 2024, the values of these grants are set to change, impacting millions across the country.

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SASSA Grant Increases

The South African Social Security Agency (Sassa) has officially confirmed the grant values for 2024. These values will vary throughout the year due to scheduled increases. Sassa administers various permanent grants designed to assist financially vulnerable individuals, including:

  • Older Persons pension grant
  • Disability grant
  • War Veterans grant
  • Care Dependency grant
  • Foster Child grant
  • Child Support grant
  • Child Support grant Top-Up
  • Grant-in-aid

Grant Values 2024

SASSA has announced the maximum grant values for April 2024 and October 2024. While some grants have already seen increases in April 2024, three grants are scheduled for further increments in October 2024.

In February 2024, Finance Minister Enoch Godongwana revealed the 2024 Sassa grant increases during his Budget Speech. These increases have now been confirmed by the Minister of Social Development, in concurrence with the Minister of Finance, as per the Social Assistance Act 2004 (Act No. 13 of 2004) as amended.

Updated Grant Values

Here are the updated grant values for 2024:

Grant April 2024 Payment October 2024 Payment
Older Persons Grant R2,180 R2,190
Older Persons Grant (75+) R2,180+R20 R2,190+R20
War Veterans (incl. Add. Pay) R2,180+R20 R2,190+R20
Disability Grant R2,180 R2,190
Foster Child Grant R2,180 R2,190
Child Support Grant R530 R530
Child Support Grant (Top-Up) R530 + R260 R530 + R270
Grant In Aid R530 R530

These increases will take effect on 1 April 2024 and 1 October 2024 respectively.

SRD Grant Increase

The SRD grant, commonly known as the R350 grant, has also been increased. Minister Godongwana announced the increase on Wednesday, 13 March 2024. Beneficiaries will see their grant rise from R350 to R370 starting 1 April 2024, an increase of R20 or 5.7%. This adjustment is aimed at fulfilling the fundamental rights of vulnerable adults in South Africa.


The adjustments to grant values for 2024 represent a proactive step by Sassa and the government to mitigate economic hardship and ensure the welfare of millions of beneficiaries. These measures not only reflect a commitment to social justice but also embody a collective endeavor to foster a more inclusive and equitable society in South Africa.

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